Last Updated: [01/10/2025]
Welcome to AELVA.in. This Website is owned and operated by AELVA. By accessing or using our Website, products, or services, you agree to be bound by these Terms of Service.
Please read them carefully before using our Website.
1. Use of the Website
- You must be at least 18 years old to use this Website or make purchases.
- You agree not to use the Website for unlawful or unauthorized purposes.
- You must not attempt to harm, hack, disrupt, or misuse the Website in any way.
2. Products & Descriptions
- AELVA offers handcrafted soaps and personal-care products.
- We strive to provide accurate product descriptions, ingredients, benefits, and images.
- However, actual colors, textures, and results may vary due to natural ingredients and digital display differences.
- We reserve the right to discontinue or modify products at any time.
3. Pricing & Payments
- All prices shown on AELVA.in are in INR (₹).
- Prices are subject to change without notice.
- We accept payments through secure payment gateways.
- By providing your payment details, you confirm that the information is valid and that you are authorized to use the chosen payment method.
4. Orders & Acceptance
- After placing an order, you will receive an order confirmation email.
- Acceptance of your order is subject to payment verification and product availability.
- We reserve the right to cancel or refuse any order due to:
- Stock unavailability
- Incorrect pricing
- Suspicious or fraudulent activity
If an order is canceled, a refund will be issued (if payment was received).
5. Shipping & Delivery
- We ship orders across India through trusted courier partners.
- Delivery timelines may vary due to location, courier delays, or unforeseen circumstances.
- Once a product is shipped, tracking details will be provided.
- Shipping policies, fees, and timelines are provided on our Shipping Policy page.
6. Returns, Refunds & Cancellations
- Please refer to our Return & Refund Policy for detailed information.
- Only unused, unopened, and undamaged products may be eligible for return—based on policy conditions.
- Customized or used personal-care items may not be eligible for return due to hygiene reasons.
7. Intellectual Property
- All content on this Website—including text, images, graphics, logos, product photos, and design—is the exclusive property of AELVA.
- You may not copy, reproduce, distribute, modify, or republish any content without written permission.
8. User Responsibilities
When using AELVA.in, you agree to:
- Provide accurate and complete information during checkout
- Not misuse discount codes or promotional offers
- Not post false reviews, spam, or harmful content
- Use purchased products as instructed
9. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for their content, services, or policies.
10. Limitation of Liability
To the fullest extent permitted by law:
- AELVA is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Website or products.
- We do not guarantee that the Website will be uninterrupted, error-free, or secure at all times.
- Our products are natural, but individual skin reactions may vary. Perform a patch test before full use.
11. Indemnification
You agree to indemnify and hold AELVA harmless from any claims, losses, damages, liabilities, or expenses arising from:
- Your misuse of the Website
- Violation of these Terms
- Violation of any law or third-party rights
12. Changes to Terms
We may update or modify these Terms of Service at any time.
Updated terms will be posted with a revised “Last Updated” date.
Continued use of the Website signifies acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/State].
14. Contact Us
For questions regarding these Terms of Service, contact us:
📧 Email: [your email]
📞 Phone: [your number]
📍 Address: [your business address]
